FAQ

1. As a private buyer, can I purchase cars from you ?
 Yes, you can. But we do not have any knowledge about laws in your country, thus we will not be able to advice you on the way to acquire cars from us, nor can we introduce you to a car dealer. There are cases where certain models are not allowed in some countries. Please double check your country's car importing regulations before purchasing from us.
2. Will you be able to obtain car/cars that are not on your stock list for me?
 Yes, we can. Please click on the inquiry button on the our home page, and let us know the details.
3. Are there any warranty for the vehicles you sell?
 Unfortunately, no warranties are provided. However, we are very honest about the mileage of the car, as well as any interior or exterior damages it has. We grade vehicles with our own inspection grade system, so you can evaluate the car easily. All cars have been checked and maintained by our inspectors.
4. Can I cancel my order?
 Before we get the car from the auction, you can cancel it and the deposit is refundable. But we have to deduct all the cost (inspection fees, bidding charges and bank transfer charges) through the process from your deposit. If you want to cancel the order after we obtained the vehicle, the deposit will not be refunded. Once we bought the car, and you want to cancel after paying for all the payment, you will lose 60% of your deposit. After the shipment is confirmed, no money can be refunded.
1. Can I pay in any currency?
 Payment should be made in Japanese yen or U.S. Dollar.
 Full amount should be paid within 3 days after the issue of invoice by Telegraphic Transfer.

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